Incisive Media
Global Media Company
Being one of the world's leading, business-to-business (B2B) information providers; Incisive Media specialise in supplying financial, legal, accounting and IT service markets globally. They have 8.7 million online visits per month, deliver over 430 conferences and seminars globally and have an international audience of over 650,000 readers worldwide.
Objectives
Provide project management and technical consultancy for a number of business critical technology projects within the business.
Manage and guide internal staff across the business ranging from the technology teams through to customer services and marketing staff.
Manage external vendors as the majority of projects involved required externally hosted software with requirements for connecting with Incisive Media's finance, marketing, data warehouse and payment processing systems.
Our solution
- Supply interim senior technical Project Managers to help run crucial projects on behalf of Incisive Media and produce business cases and project initiation documents, so that we could carry out initial requirements gathering, vendor analysis and selection.
- For the global conference and seminar events business we managed the migration from an old legacy system to the new feature rich CVent (www.cvent.com) event management solution. A 16 month project which included; specifying and delivering API integration with internal systems within finance (Navision), sourcing a solution for accepting multi-currency payments globally (Cybersource) and integration with the internal marketing data warehouse based on SQL Server.
- Roll out the Orderwise SOP system to manage Incisive Media's book business. This included integration with fulfillment operations, implementation of the customer facing e-commerce solution (www. riskbooks.com), and integration of SagePay and delivery of daily feeds to the marketing data warehouse.
- Implementation of the cloud based ON24 (www.on24.com) solution, which manages "virtual" events across the Incisive business. This meant moving all archived events from the previous 2 years; connecting with the internal data warehouse and content management systems at Incisive Media.
- Ensure that all project progression is communicated with the stakeholders, and that staff training, requirements & specifications, testing and sign off - were all delivered on time and within budget.
The Results
Bridging the gaps between the various business divisions both regionally and internationally, combined with professional management of staff both internal and external (technical and non-technical) resulted in all the projects being delivered on time and in budget.
The success of these projects has rewarded CG Consultancy with a contract for an 18-24 month assignment to replace the existing subscriptions-fulfillment system used throughout Incisive Media. This new project is due for completion in 2012/2013, and requires integration with all core internal systems, including finance but will also see the implementation of a market leading 'entitlements' platform for online content.
If you would like to know more about any of our services listed on this website, please give our office a call on 01962 658 090 or send an enquiry via our contact us page.